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Data Safety, Security and Privacy

We protect your data.

Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.

Your data is sent using HTTPS.

Whenever your data is in transit between you and us, everything is encrypted, and sent using HTTPS. Any files you upload to us are stored and encrypted at rest. Project data, comments and text documents aren’t encrypted at rest — they are active in our database.

Sophisticated physical security.

Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Only authorized personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.

Regularly-updated infrastructure.

Our software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network which is locked down with firewalls and carefully monitored. While perfect security is a moving target, we work with security experts to keep up with the state-of-the-art in web security.

We protect your privacy.

The privacy of your data — and it is your data, not ours! — is a big deal to us. We’ll only ever access your account to help you with a problem or squash a software bug. We’ll never open any uploaded files unless you ask us to. We log all access to all accounts by IP address, so we can always verify that no unauthorized access has happened for as long as the logs are kept.

Find more on our privacy policy here.

18+ years in business.

We’ve been around the block and we’ve seen a lot of companies come and go. Security isn’t just about technology, it’s about trust. Over the past 18 years we’ve worked hard to earn the trust of hundreds of companies worldwide. We’ll continue to work hard every day to maintain that trust. Longevity and stability is core to our mission at Blu Age.

Want to know more? Have a concern? Need to report an incident?

Send us an email if you have other security questions and we’ll get back to you as quickly as we can.